FAQ

All our payments by payment cards are processed via PayPal which delivers one of the most secure payment platforms in the world. Your payment for any purchase is processed securely by PayPal.We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.

20-25 days internationally. Note: The delivery time mentioned above does not include order processing time of custom-made products that usually varies from 15 to 20 days.

If you have ordered multiple different items, they may be sent separately.

If the product you received is wrong or defective, please contact us  as soon as possible and kindly provide us with your full name, order number and a brief explanation of the issue. Contact us now

We may have sent your items in separate parcels so please check your emails to see if any of your items will be arriving separately.If an item is missing, please contact us with your order number, the missing item’s product title and photos of the package showing the shipping label.

Please bear in mind that product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colors of products may also appear different to those shown on the site. Please handle your expectations.

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

You must report any problem related to your order before 30 days after your order has been shipped. If a claim is not submitted within the pre-required time, unfortunately, there’s nothing we can do to help you.

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible. Contact us now